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About Us

At Lovin' My Bags we are obsessed about our products.  We believe in providing you with the best protection for your luxury handbag investment.  This website is owned and operated by Lovin' My Bags Global Corp.  We are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please send us an e-mail.

Copyright
All rights reserved.  These materials (including, without limitation, all articles, text, images, Lovin' My Bags logos, etc.) are Copyright © 2006-2013 Lovin' My Bags Global Corp.  All other trademarks are the property of their respective owners. Lovin' My Bags endeavours to ensure that the information on this website is correct but does not accept any liability for error or omission.

Disclaimer
Lovin' My Bags has tried to ensure that the content on this website is accurate.  However, we will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website.  Visitors who use this website and rely on any information do so at their own risk.  We do not represent or warrant that the information accessible via the website is accurate, complete or up to date.  Price and availability of information is subject to change without notice.  Lovin' My Bags will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.  Lovin' My Bags takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind.  Lovin' My Bags has no control over the availability of the linked pages.

Making A Purchase

Making a purchase could not be easier.  Just browse the store and add any items that you wish to buy to the shopping cart.  After you have finished your selections, click on 'Proceed To Checkout' and you will be asked for a few details that we require to complete your order.  If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us and we will correct the mistake.

You will be sent a confirmation by e-mail to indicate that we have received your order.  This does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.  We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.  In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All transactions are conducted in Pound Sterling (GBP).

Shipping And Handling

Your order will typically ship within 2-3 working days of receipt of full payment and shipping costs. For your security we will only ship customer orders to the verified credit card billing address.

Free shipping for all orders over £200
Free shipping is only available for orders shipped to addresses in the UK.  Normal shipping charges apply to all other shipping destinations.

Orders shipped within UK
Orders within the UK are shipped by Royal Mail Signed For 2nd Class.  First Class, Express and overnight shipping will cost extra and are available by request.

Orders shipped outside UK
Orders shipped outside of the UK will incur international shipping charges and will be sent by Royal Mail International Standard (no tracking) or Royal Mail International Signed (with tracking).  The customer is responsible for customs duty as well as the cost of shipping to their destination and full insurance if required.

International Standard is inclusive of compensation of up to £20.  This means if your parcel is lost in transit you will only be compensated for up to £20.

International Signed is inclusive of compensation up to £50.  If your order value is more than £50 (excluding shipping), please select the second tracked option that costs an extra £2.50 and offers compensation of up to £250.

Insurance
Shipping insurance is the responsibility of the buyer.  Lovin' My Bags is not liable for merchandise that is lost by the carrier.

Delivery Schedule

Please allow up to 2 business days for UK orders and 3-5 business days for shipping to the EU.  International deliveries will normally take 5-10 business days depending on location.  You must inform us within two working days of the expected delivery date if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem.  Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If the item you want is not in stock, we will back order for you.  You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee

Product Descriptions
Lovin' My Bags makes every effort to show merchandise as accurately as possible.  While we do our utmost to accurately describe our merchandise, variations can occur due to different containers, packaging or labeling.  Please feel free to contact us if you have any questions.  We can provide additional photos upon request.

Returns Policy

If you are unhappy with your purchase you may return the item for a full refund of the amount paid minus the applicable shipping charges within 7 days of purchase.  Please e-mail us within 24 hours of receiving your item to notify us of your intent.  We must receive notification that you have posted the item back to us within 48 hours of your email. Your refund will be issued within 30 days of receipt of the item.

All items must be returned in exactly the same condition it was received, i.e. unused, undamaged, and with any tags still attached. You will be responsible for return shipping charges.  Shipping should include a tracking number and the package must be signed for at our end.  Most importantly, the package should be labelled "RETURNED GOODS" on all forms required and on the outer packaging in big bold letters to ensure it is not missed.  Otherwise, customs duty may be charged (for overseas orders) and this will be deducted from the amount credited.  We will not be held responsible for returned items that are lost or not delivered.  These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

Remittance Terms

Lovin' My Bags accepts payments through PayPal only.  You will be redirected to the PayPal website where you need to log in and complete the transaction.  Payment is due IMMEDIATELY.  The item will remain available to other customers until payment is received.  If we do not receive payment within 24 hours of sending you the invoice, your order will be cancelled.

All transactions are conducted in Pound Sterling (GBP).

Tax Charges
All orders are VAT free.

Privacy Policy

Information about our Organization and Website
Modern information and communication technologies play a fundamental role in the activities of an organization like Lovin' My Bags.  Our principal activity is luxury handbag care product sales.  Our privacy policy covers Lovin' My Bags and its website.

Providing Visitors with Anonymous Access
You can access our website home page and browse our site without disclosing your personal data.

Services and Links
Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.  Our website includes a link to PayPal.  All credit card transactions are processed through third party web service providers who may collect personal data about our visitors.

Automatic Collection of Information
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.  They are also used after you have logged on as part of that process.  You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies.  If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
    a. Take and fulfil customer orders
    b. Administer and enhance the site and service
    c. Only disclose information to third-parties for goods delivery purposes

Data Collection and Purpose Specification
Our Partners may collect personal data that you may volunteer while using their services.

Disclosure and Visitor Choice
We do not disclose our visitors' personal data to our subsidiaries or other organizations except for the purpose of providing subscribed to services.  Lovin' My Bags respects your privacy. Your information will not be shared, sold, or otherwise distributed for any reason.

Credit Card Security
When an order is placed on our website, credit card numbers are encrypted using 128-bit encryption.  They are only decrypted after they reach our computer.  They are not held in clear text on any website.

Reaching Us

If you need to reach us, please send us an e-mail.